AI Rank leaderboard
Best NPS survey tool — according to AI
We asked AI assistants 6 questions a real buyer would ask about NPS survey tools — “what's the best?”, “what would you recommend for a small business?”, “what's a good affordable option?” — and counted which products the AI actually named. This is what the models recommend today (last checked August 24, 2026).
| # | Product | AI answers mentioning it |
|---|---|---|
| 1 | Delighted“Delighted is the gold standard for pure NPS.” | 6/6 |
| 2 | SurveyMonkey“SurveyMonkey is the most versatile.” | 6/6 |
| 3 | Qualtrics“Qualtrics CoreXM is the most powerful enterprise option.” | 4/6 |
| 4 | Typeform“Typeform is the most polished and easy to set up.” | 3/6 |
| 5 | Hotjar“Hotjar is the best if you want to trigger NPS surveys inside your web app.” | 2/6 |
| 6 | Google Forms“Google Forms plus a free NPS calculator spreadsheet will do the job.” | 2/6 |
| 7 | AskNicely“AskNicely is the top pick for service teams.” | 1/6 |
| 8 | HubSpot“HubSpot Service Hub includes NPS surveys on its free tier.” | 1/6 |
Methodology & honesty notes
Counts come from asking an AI model 6 standardized buyer questions and extracting the products it names — model knowledge, not live web search, and small samples move week to week. Treat position as directional, not a verdict. Not sponsored; no product can pay to appear here.
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